LuviProtect Privacy Policy
Last Updated: May 2026
LuviProtect respects your privacy and is committed to protecting your personal information.
1. Information We Collect
We may collect the following information:
– Name
– Address
– Email address
– Phone number
– Billing information
– Payment information
– Device information
– Sensor status information
– Property-related information
– IP address and browser information
2. How We Use Information
We use collected information to:
– Process orders and payments
– Provide monitoring services
– Send notifications and alerts
– Improve our services
– Provide customer support
– Maintain account security
– Communicate regarding subscriptions and services
3. Payment Information
Payment information is processed securely through third-party payment providers such as Stripe.
LuviProtect does not store full credit card information on its servers.
4. Data Sharing
LuviProtect does not sell personal information.
Information may be shared with trusted third-party service providers only as necessary to operate the service, including:
– Payment processors
– Cloud service providers
– Notification providers
– Technical support providers
5. Data Security
LuviProtect uses commercially reasonable measures to help protect customer information. However, no internet-based system or cloud platform can be guaranteed completely secure.
6. Monitoring & Device Data
Monitoring devices may transmit operational and status information, including sensor alerts, device connectivity status, battery levels, and related system information.
7. Customer Responsibilities
Customers are responsible for maintaining secure passwords, internet connectivity, and physical access security for their accounts and devices.
8. Cookies & Analytics
LuviProtect may use cookies, analytics tools, and related technologies to improve website functionality and user experience.
9. Third-Party Services
Certain features may rely on third-party services, including payment processors, cloud providers, and notification systems.
10. Changes to This Policy
LuviProtect may update this Privacy Policy periodically without prior notice.
11. Contact
Questions regarding this Privacy Policy may be directed to:
support@luvinova.com
